We ship to the 48 contiguous United States plus the District of Columbia. We do not ship to PO Boxes. For Alaska or Hawaii, contact Customer Service at 800-878-0099.

Yes. But order from a vendor listed as “shipped and sold by” that retail partner. Avoid unverified third parties.

If you ordered through a retail partner, start with that partner’s customer service. If you ordered from Augason Farms directly, call 800-878-0099 or email support@augasonfarms.com.

No. Augason Farms does not currently offer free samples.

Prices have risen due to higher costs of goods and tariffs that impact raw materials and production. In addition, egg prices have been especially affected. Due to the ongoing bird flu outbreak in the United States, Augason Farms products that contain eggs are unfortunately experiencing a temporary price increase. We are working closely with our supply partners to lower these prices as soon as market conditions improve. Thank you for your continued loyalty and support during these uncertain times.

At this time, we offer free shipping for orders over $49.

Free Shipping is only offered to the 48 contiguous states within the United States.

Products bought on augasonfarms.com are final sale and not returnable. If you bought via a retail partner, you’ll follow their return policy.

Open the box immediately. If packaging is sealed and airtight, food is safe. If not, contact the retail partner or Augason Farms.

In some instances, slight damage to the product does not mean a return is necessary. Below are examples of damaged products that will not compromise the product’s quality and shelf life:

• Collapsed Pails: Because of elevation changes during shipping, airtight pails occasionally arrive “collapsed”. This is unavoidable due to air pressure. If the pail remains collapsed, this is a good thing. A collapsed pail indicates that the pail remains airtight and perfectly sealed. If a collapsed pail slowly begins to expand, the seal may be compromised. NOTE: Foods packaged in individually sealed pouches within a pail are not compromised.
• Dented Cans: If a can is dented, the food quality is not compromised unless a dent is along the top or bottom seals of the can or a dent has exposed the product to air. If this type of damage occurs, do not consume the product. Otherwise, dents and scratches will not compromise the product. If you are concerned, please contact us and we will conduct a visual inspection and let you know if the dent is cosmetic or needs to be replaced.

We do not. Because we source raw ingredients from numerous suppliers throughout the United States and occasionally from international locations, we are unable to certify that our products are consistently non-GMO.

Yes. Select gluten-free products are blended and packaged in Augason Farms’ manufacturing facilities approved and certified by the Gluten-Free Certification Organization (GFCO), a quality assurance program of the Gluten Intolerance Group (GIG) of North America.

When we obtain GFCO certification, we are licensed to print the registered mark or symbol on applicable gluten-free product labels. In addition, we have USDA inspectors on site, working independently to ensure that our products meet government standards and label claims.

Shop gluten-free products here

AnswerThe FDA recognizes the following nine major food allergens: dairy (milk), eggs, fish, crustacean shellfish, wheat, soybeans, sesame, peanuts, tree nuts (almonds, Brazil nuts, cashews, hazelnuts, macadamia nuts, pecans, pistachios, and walnuts.) Note: the FDA does not consider coconut, shea nut, or ginkgo nut to be tree nut allergens.

Our Augason Farms products are manufactured in a facility that processes foods containing dairy (milk), soy, egg, shellfish, wheat, sesame, and tree nuts. Our Peanut Powder is processed in a separate facility.

Before using a production line to manufacture products, the room and equipment must first be cleaned according to our validated cleaning procedure which has been shown to remove allergens and other contaminants, it is then inspected for cleanliness and must pass rigorous verification testing designed to detect contamination not visible to the naked eye. The testing involves swab tests performed at multiple critical locations in the room:

1. ATP swabs are used to test the general cleanliness of surfaces and detect any possible biological residue.
2. Protein chemical swabs are used to detect any protein residues. The presence of protein will cause a chemical reaction that produces a color change. Because allergens are proteins, the absence of color change indicates no allergens are present.

Additionally, as part of our gluten-free certification program, we use gluten swabs to confirm the removal of gluten residues.

Our manufacturing facility strictly adheres to established allergen control and testing protocols. We are registered with and inspected by the United States Department of Agriculture (USDA), Food and Drug Administration (FDA), and the Utah Department of Agriculture and Food (UDAF). We also maintain Global Food Safety Initiative (GFSI) certification through the Safe Quality Food (SQF) program.

First, what is Bioengineered Food? The United States Department of Agriculture (USDA) defines bioengineered food as “Food that contains genetic material that has been modified through certain laboratory techniques and for which the modification could not be obtained through conventional breeding or found in nature.” *

Why is this statement appearing on labels? Congress recently passed the National Bioengineered Food Disclosure Standard (NBFDS) requiring food manufactures to disclose foods that include certain types of genetically modified organisms (GMOs). Some companies use the terms “Genetically Modified Organism,” “GMO” and “Genetic Engineering” on their labels, however they must use “bioengineered food” or “Contains a bioengineered food ingredient(s)” to comply with NBFDS. *

What is Augason Farms doing to meeting the NBFDS requirement? All applicable product labels have been updated to include “Contains a bioengineered food ingredient”.

*Source: https://www.ams.usda.gov/sites/default/files/media/BE_Consumer.pdf

Product pages include Nutrition Facts and Ingredients tabs. All applicable allergens are listed.

As part of our product development process, we strive to achieve a balance of sodium that will ensure optimal flavor, shelf life, and nutrition. Because sodium plays an important role in each of these emergency food attributes, we do not offer low sodium products.

Sodium plays an important role in the formulation and production of emergency food. From an overall health perspective, sodium provides an essential source of electrolytes which is critical to the stability of vital body functions. In disasters and survival situations, activity levels substantially increase which means the body uses electrolytes at a much faster rate and must be replaced more frequently. Survival food is an important source for that electrolyte replacement.

We offer precooked 100% real, freeze-dried chicken and beef as well as Beef flavored vegetarian meat substitute (Textured Vegetable Protein).

For optimal flexibility when preparing meals, most complete meal solutions are meat free or meat flavored. This allows you the option to add real meat or soy-based meat substitutes as you desire.

We also offer several complete meals solutions that include 100% real freeze-dried chicken or beef.

With a Bung Wrench/Bucket Lid Opener (best):

Pails are easily opened using a bucket lid opener, also known as a bung wrench. We suggest you store at least one bung wrench next to your food storage pails so they can be quickly opened in an emergency. Watch this video for step-by-step instructions.

By Hand:

1. Remove tear strip from lid.
2. Place knee in center of lid and apply heavy pressure (this is very important as it releases pressure from the seal).
3. Using both hands, lift lid with fingers in a small area (gloves are helpful).
4. Continue lifting small sections at a time around the lid until it releases.

The best way to open a large, #10 can is with a heavy duty or commercial grade can opener. Everyday kitchen openers will work however they are not quite as easy to use as the larger openers.

• #10 industrial size cans use tinplate (steel coated in tin)
• Buckets/pails use HDPE #2 plastic
  
• Metallyte™ pouches use multi-layer mylar for aroma and moisture barrier

All Augason Farms food containers are compliant with federal regulations.

Rodents (rats and mice in this context) can and will chew on anything that is not harder than their teeth. And if you can believe, their teeth are harder than iron or copper (ranked 5.5 on the Mohs Scale). So, while they can quickly eat through soft plastic, Augason Farms uses pails made from high-density polyethylene plastic (referred to as HDPE #2), making it more difficult—but not impossible—for rodents to chew through.

When it comes to long-term food storage, it’s important to remember these factors for “gnaw-ability”:

1. Rodents need to motivation to gnaw, meaning they follow their nose for food sources. If they cannot smell it, they are less likely to attempt to get to it.
2. Successful gnawing requires the right kind of surface or edge. Rodents’ teeth point backward, making it difficult for them to gnaw into the smooth surface of a plastic pail.
3. Once inside the pail, rats may encounter yet another barrier: food pouches made with multi-layer Metallyte™ film. This film is widely used for food products because it provides an aroma barrier and is puncture resistant.

The take-a-way: Unless rodents have absolutely no other food-source option, they are unlikely to chew through smooth, heavy-duty pails and then through multi-layer pouches.

Our bucket lids are made with a heavy-duty plastic seal. When the bucket remains unopened and airtight, the seal prevents bugs from invading the food. After opening the bucket, the seal remains inside the lid. When the lid is closed properly, it will help keep bugs out. However, the bucket is no longer airtight and not entirely bug-proof.

There are countless ways to prepare our foods, making it easier for you to tailor your food supply to suit you cooking preferences. Here are a few examples:

Complete Meal Solutions: These are meals that simply require adding water to the mix and cooking, for example soups, entrees, breakfast items. Most meals are best when cooked until ingredients such as rice or noodles reach desired tenderness, typically for 12 to 15 minutes.

Individual Food Products & Ingredients: This includes products such as freeze-dried fruits and vegetables that can be enjoyed straight from the package as a quick grab-and-go snack. Others may be used in recipes or added to complete meal solutions to extend their number of servings.

• Product pages show “Directions” and include images
• Labels list directions & recipes

Yes! Here’s where you’ll find them:

Augason Farms Emergency Food Recipes

Can Labels: Recipes are printed on individual can labels.

Fruit & Vegetable Variety Pails: As a bonus, our Fruit Variety Pails and Vegetable Variety Pails include a recipe book with easy and delicious recipes using Augason Farms shelf-stable, freeze-dried fruits and vegetables. Recipes include Broccoli Stir Fry, Chicken Pot Pie, Apple Pie, Strawberry Jelly Buns, and many more.

Keep food in a cool, dry place between 55°F and 70°F. Avoid heat and moisture.

Most products last 20-30 years under ideal conditions. Products with eggs or oil last about 10 years. Granola lasts about 5 years.

Shelf life depends on storage conditions and the contents of each product.

Each product has a lot code (Day/Month/Year). Add the shelf life (in years) from the label to that code year to get the “Best By” date.

Once opened, use within one year. Unopened pouches in kits retain full shelf life.

We use high-quality packaging with oxygen absorbers, moisture and light barriers, and air evacuated to very low oxygen levels.

Monday to Friday, 9:00 AM to 5:00 PM Mountain Time.

No. You must purchase via retail partners or online.

Yes. Blue Chip Group (our parent company) offers custom blending and private label services via their manufacturing division. Email sales@bcgcopacking.com for details.